Select Forgot Password? below the password field. Enter your email address that you usually log in with at AM-Connect. We will send you an e-mail with a link. Follow that link and you can assign a new password.
Sure, changes can be made to your user profile anytime. Simply enter into the edit mode by clicking on the pen icon and make the desired changes. This procedure also applies to your company profile. Note that changes to the company profile can only be executed by the admin of your company account.
The user that initially registered the company on the platform will automatically become the admin.
Only the company admin is authorized to make changes on the company profile. Furthermore, the admin can view, edit and take action on any content saved or published by other users of the same company, with exception of the user’s profile information. If there is a need to make changes to roles after registration, please contact us (firstname.lastname@example.org).
Unfortunately, you cannot use your private email account for signing up on AM-Connect, as we are a B2B-platform and thus only allow companies to register.
To cancel your account, send an email to email@example.com and we will immediately set your account to inactive. To add security to this process, we will make sure that you actually sent the request. Therefore, one of the AM-Connect team members will send you an email to reconfirm the request before all of your data is deleted from our platform, within 72 hours.
During the trial period, you can cancel your contract at any time. When you are at the end of your trial period and you do not subscribe to a paid plan, your account will automatically be signed off.
Please find further information in our Terms of Service “Payment Terms”.
For changing your password, follow the same steps as requesting a new password. Select Forgot Password below the password field within the login box. Enter your e-mail address that you usually log in with at AM-Connect. We will send you an email with a link. Follow that link and you can assign a new password.
Please never open any link contained in emails not sent from our email server. You can identify our emails by the extension “@am-connect.com”. We will never reach out to you from any other email address.
We will also never request you to send any sensitive data, such as payment data or your password, via email.
If you have received a suspicious email, send it to firstname.lastname@example.org and we will investigate the case.
A wide range of security measures is taken to protect your personal information and transactions, such as data encryption and automatic timeouts.
Yes, we do. Whenever you surf on our website, HTTPS appears in your browser’s address bar. This is important for staying safe on the web. HTTPS adds a basic layer of security by encrypting the data transferred between your machine and the webserver. It ensures that information is not modified or corrupted in transit without detection.
All platform users can see the information you provide in your profile. Projects and quotations in draft can only be seen and edited by the admin of your company.
Only the admin can edit and take action on content saved or published by other users of the same company, with exception to user profile information. If there is a need to make changes to roles after registration, please contact us (email@example.com).
By the time you create a quotation, your company’s admin can see this quotation as well as all attached documents. Other companies can not see which projects you have quoted on.
Yes, you can! We have a free trial period in Germany until the end of August 2022. The service in England is free of charge until the end of December 2020. Once your free trial period is over, your account will be set to inactive. If you want to continue using AM-Connect after your free subscription, you would need to sign up for our commercial version.
AM-Connect offers unlimited access to all its features. Once you are registered you can use the platform without any limitations.
Go back to our landing page www.am-connect.com and click on the “sign up” button to join for free.
All you have to do is to enter your e-mail address and create a password. You will receive an activation link within 24 hours by e-mail with which you can activate your account.
If you want to be updated on new platform features, you can subscribe to our newsletter through the registration process.
To unsubscribe from the newsletter, simply click the unsubscribe button, which you find at the bottom of each newsletter. You always have the option to re-subscribe to our newsletters by sending an e-mail to firstname.lastname@example.org
For any other questions feel free to contact us. We are happy to help you out!